Shipping Policy

Shipping Area

We deliver worldwide.

 

Shipping Options

For all deliveries we offer two shipment options: Standard Shipping and Express Shipping.

 

Shipping Rate

Shipping is free for orders over $150. We by default use Standard Shipping for free shipping orders. If you prefer to use Express Shipping for free shipping orders, the Standard Shipping fee will be deducted from the Express Shipping fee and you only pay the surcharge.

 

For orders under $150, shipping costs vary by three key factors: shipping option (Standard Shipping or Express Shipping), destination country, and package weight. We calculate shipping costs for you at checkout before you proceed to pay.

 

See below Shipping time and rates for Standard Shipping and Express Shipping for countries with most orders at Factory Price Jewelry.

* The shipping rates below are the average rate per kilogram. As the package weight increases, the shipping rate per kilogram decreases. For orders weighing less than 1 kilogram, we calculate the pro rata rate based on the weight. Actual shipping cost will be calculated at checkout.    

Express Shipping

Country Shipping time
(Calendar days)
Shipping rate*
(USD / KG)
United States 5 - 8 $16
United Kingdom 3 -5 $9
Germany 5 - 8 $11
France 3 -5 $10
Italy 5 - 8 $8
Spain 5 - 8 $9
Netherlands 6 - 8 $14
Austria 6 - 8 $13
Poland 6 - 8 $12
Canada 8 - 10 $18
Australia 4 - 7 $11

 

Standard Shipping

Country Shipping time
(Calendar days)
Shipping rate*
(USD/KG)
United States 6 - 12 $13
United Kingdom 6 - 12 $6
Germany 6 - 12 $8
France 6 - 12 $7
Italy 6 - 12 $5
Spain 6 - 12 $6
Netherlands 6 - 12 $11
Austria 6 - 12 $10
Poland 6 - 12 $9
Canada 6 - 12 $15
Australia 6 - 12 $8
Chile 15 - 20 $15

* Shipping rate per kilogram goes down as the total package weight goes up. Rates listed above are the average level. Actual shipping rate will be calculated at checkout.  

Other than countries listed above, other countries we deliver to include Belgium, Sweden, Mexico, Brazil, Singapore, New Zealand, UAE, and Saudi Arabia.  

Luckily, Factory Price Jewelry gets favorable discounts from shipping vendors given our massive volume, which helps our customers save money. However, shipping can still be costly sometimes, so we suggest customers buy everything they want in one order so shipping cost per-item could be minimized. Best way? Order over $150 to qualify for our free shipping

 

Receiving Time

Receiving time = Processing time + Shipping time.

 

Processing time: Your order will be processed, assembled, and shipped within 2-4 days after receiving payment.

 

Shipping time: Once the order is dispatched, the shipping time depends on the shipping option you choose and the shipping destination. We will show you the estimated transit time at checkout before you proceed to pay.

 

Order Tracking

As soon as your order is dispatched, you will receive an email from us with the order status, tracking number and additional delivery instructions.

 

You can also log into your Factory Price Jewelry account to check the status of your order or message your dedicated concierge representative for timely delivery updates.

 

Customs and Duties

We only charge you for the product cost and shipping cost. For orders involving international shipping, customs clearance fees, taxes, and import duties may incur. If so, you will be asked to pay by the courier upon receipt of the package(s).

 

Since customs legislation varies country by country, we are not able to calculate for you in advance. We suggest you find out customs duties and exemptions before placing orders. Fortunately, in most countries, goods under a certain value, or in certain categories, are exempt from clearance charges and import taxes. Goods exceeding a certain value and/or in non-exemptible categories are likely subject to import taxes and duties.